Goal
The goal of oversight management is to advise a client on the operations and financial management of a hotel to help maintain or improve its value. The client might be the owner of the property, a lender or other interested party. We work for the client by monitoring the on-site property manager (individual or management company) on a regular basis for operating performance and maintenance of this valuable asset.

Things Change
Many factors influence when a client may be forced to examine market position, financial structure, operating policies or management of a hotel. Competitors with modern technology, aggressive marketing or changing brand affiliations put pressure on owners and lenders to reexamine their situation. Rising remodeling costs make it more important to maintain a hotel or motel at its best. Without good oversight management, the equity and reputation built up over the years may diminish rapidly. More importantly, the value of the property does not achieve its maximum potential so cash returns from either operations or a sale may not reach the owner's goals.

Insurance Worth the Price
Through recommendations to improve the physical facility, increase revenue growth, and provide consistent quality of service, and reviewing the market strategy and expense controls, efforts are made to enhance the value of the asset. The property is visited on a regularly scheduled basis for inspections and consultations with management personnel on ongoing operations, marketing, and the implementation of suggested changes made during previous visits.

Written reports regarding property visits and meetings with corporate and on-site management are submitted as appropriate. Additionally, written comment is provided to the owner as a follow-up on reports from the Operator and their staff. These follow-up reports include an analysis and critique of the financial statements.

Oversight management provides an independent perspective on the hotel and insures owners or lenders that their interests are being addressed.

How We Do It
Maximize the interest level of the Operator and productivity levels of the property's staff so as to increase cash flow.

Insure that the physical maintenance and the capital expenditures to improve the property are completed thereby maintaining or improving the physical condition of the hotel.

Assist the Owner in developing realistic goals for the property, communicating those to the Operator and subsequently encouraging their achievement by reviewing, in detail, the Operator's efforts towards achieving those goals.